Supplier FAQ's
- How to I sign up as a Supplier?
- How much does it cost?
- Will I be the exclusive service provider for my area?
- How long does it take to list my experiences?
- Do I have to sign any long term contract with you?
- What is the Supplier Workbench?
- How do I receive bookings?
- When do I receive payment once I've accepted a booking?
- How do I get my products onto the site?
- I've got some questions that aren't answered here. Who do I contact?
How to I sign up as a Supplier?
Signing up is easy. There are two ways you can register to become a supplier
- Complete the registration form
- Call our offices on
1300 66 15 93 (Australia only).
A consultant can assist you with any questions and discuss next steps.
All entries on our systems are free. We enable you to reach new markets and attract new customers for no out of pocket cost. In turn you provide us with your experiences at a standard wholesale price.
Will I be the exclusive service provider for my area ?
Yes. Once you become a partner with us and providing you can meet the demand, then we will not promote any other provider's experiences that are like your own, in a defined area. Essentially this locks out your competition. There is a tremendous opportunity to get in early and grow with us.
How long does it take to list my experiences ?
1 to 3 days.
Do I have to sign any long term contract with you?
No. However, we do ask that you sign our partner agreement. This outlines the responsibilities that we each have to each other. Either of us can terminate the relationship at any time.
What is the Supplier Workbench?
The supplier workbench is provided to you as a service of ours. When you become a supplier with us, you are issued with a member id and password that gives you access to your Supplier Workbench. The Workbench enables you to add, amend and delete products, review bookings, pre-booking sales, payments and change your details. You are also given access to our exclusive statistical engine that provides enormous potential to maximise the targeting of your experiences to the right customers.
Bookings can be made at any time from the purchase of a voucher up to 6 months thereafter. Customers will redeem their voucher on the web site. A booking request is automatically generated and sent to you via email. Requests also appear on the Workbench. When you receive a request it includes three preferred dates, the name of the participant and a contact number. You can confirm a booking online using the request form selecting any of the three dates or any date you agree with the participant.
When do I receive payment once I’ve accepted a booking?
If you elect for bank to bank transfers then you receive payment generally within 2-3 days of a confirmed booking. In other cases, we support payment within 30 days.
HOW DO I GET MY PRODUCTS ONTO THE SITE ?
You can use the Supplier Workbench to manage your product detail and up load your images. However, you can also use our manual forms to amend, add or delete products where this is agreed with us beforehand. We do encourage you to use the Workbench as it provides many other useful options for you to explore and reduces the cost to serve.
I’ve got some questions that aren’t answered anywhere. Who do I contact?
You can contact us on 1300 66 15 93. One of our team will be available to assist you.
To become a Gifts That Thrill Experience Supplier, please contact us at:
Phone: 1300 66 15 93
Email: Partners@giftsthatthrill.com.au
or register online right now.